What services are used to send the parcels?
Sending is carried out by UK mail, branches of this courier service are present in every city. If you want to receive the package via another way, please inform the manager for further assistance.
What are the delivery times?
Delivery times range from 3-8 days from the date of payment completion.
Is it safe to receive the parcel in the mail?
We pack the products very well and never indicate in the content description the actual contents of the package. You can be assured that you parcel will look discrete when you receive the shipment. There were no real cases when an ordinary recipient had problems with the law and its representatives. If you have concerns or questions about this section, please consult with our service team for further advice.
Who pays for the delivery of the order and when?
Shipping costs are paid by the recipient (you), in the ordering and payment process. Typically, shipping charges are £20.
When and how will I receive the parcel tracking code?
Usually, we send tracking numbers to our customers on the day of sending the parcel or the next morning after sending the parcel. The parcel tracking numbers are sent to the e-mail that is specified in the information fields during the purchasing process.