Most of the time you’ll be able to find the information about your order on one of the websites listed below, depending on the current status of your order.
If you still don’t find the information about your order, our dedicated customer support team is always ready to help and aims to answer your queries as quickly as possible.
View my order status
Find my tracking code
Track my order
Keep up to date on whether the payment for your order has been:
- Pending / Verified / Approved
Sent by Email
Within 2-5 business days of your order having been verified and paid, our warehouse will dispatch your order and we will email you the delivery tracking code.
Ask our team
We value your feedback at Clerkenwell-london.com!
If you have any problems or concerns about your order, have general queries or need help in selecting the right products for you, please submit a ticket to our team.
We look forward to hearing from you!
We aim to respond within 24 hours, although sometimes it may take up to 2 business days to receive a reply due to busy periods. If this happens, please be patient, and we will get back to you as soon as possible. Due to time variances in our geographical locations, a ticket submitted on a Friday may only be answered by Monday. We apologize for any inconvenience this may cause.